I have had to use my Car Shield warranty now 3 times. My latest claim is on my 2016 Silverado where the transmission went out. Car Shield approved my claim in a couple of hours with my mechanic and had me in a rental car in the same day. I have not have any problems with Car Shield taking care of my claims, and I would recommend Car Shield to anyone who needs a warranty on their vehicle. Thank you Car Shield for your Great Customer Service.