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The company typically answers the review of their scam on auto renewal by saying "simply not true"
The fact is no where on there site is there a check off box to stop auto renews.
As I now find out, When you sign up there is no way to stop auto renewal but by cancelling which you should immediately do or get out during any free trial period
The notice they send at the end of the year contains no wording to indicate one is being auto renewed
I ve been involved with genealogy for over 20 years and never found a genealogy site that auto renews like this
I am also filing with the Better Business Bureau... note many other reviewers have this problem and note the overall poor ratings for this site
Tip for consumers:
Be aware that they no not advise of auto renewal policy at end of term
You will be surprised to find you are autorenewed with no refund possibility
Products used:
Subscription to website
Charlie N.'s review of BillionGraves earned 5 Very Helpful votes
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For a year I subscribed and I've never gotten one result. I thought I had canceled before my year...
Having been a subscriber to this online service, and using it which is ok but nothing flash when...
