I had a similar situation. I purchased two travel vouchers from nCrowd. I hadn't yet redeemed them when they became Boomstreet. Boomstreet said they couldn't do anything but I was able to dispute the transaction through my credit card company (I think it was Amex). It had also been over 90 days or 6 months. But the rep was somehow able to put it thru and shortly thereafter, there was a refund from Boomstreet. In hindsight, I'm not sure if it was the cc company that reversed the charge or if it was Boomstreet but whatever, I got my money back. The second voucher, which was for far less ($49) is still outstanding. I have the voucher, I did buy it but unfortunately, cannot find the cc used or I'd have called already. It has now been a couple of years so it's moot and it was only $49, but it still nags at me.