Charlotte U.

Awful customer services and almost impossible to get through by phone so you end up dealing completely in email. Missing item from original order and rude and completely unhelpful delivery driver which meant I couldnt check my items. Despite emailing flush that I could only check after driver had gone, items had turned up 2 wks early so informed them couldn't check thoroughly til bathroom fitter was here. I had also signed couldn't check on the invoice - 1 item was missing and had to pay to get a replacement! Was made to feel it was a huge favour to me that I was only paying half of cost but would get next day delivery... which I didn't get! Got an apology but refused a refund and told to just wait as they had gone 'above and beyond for me'?!
Just do yourselves a favour and avoid it's not worth the hassle!