This was the best conversation about bikes I've ever had. Paul was absolutely wonderful and inviting on the phone. He was both knowledgeable and patient in answering my many questions. Since my sister and I hadn't ridden for almost 30 years as children, he easily guided my purchase decisions. I ordered bike on Thursday afternoon and the bike arrived at my home Saturday morning. The magic of it all is that the bike came 99% assembled. All we did was unfold, adjust seat to proper height, and snap close thee handlebars. And Voila! My sister was riding the bike minutes later with ease after 30 years. You MUSY BUY ORIGAMI!