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Charmaine T.

Singapore

Contributor Level

Total Points
163

2 Reviews by Charmaine

  • Borderfree

2/1/22
Verified purchase

I placed an order with Herroom and since it is an international order, I had to go through payment and shipping via BorderFree. My card was charged and amount deducted on the day I made the order. I decided to cancel one item because the backorder date kept getting delayed. BorderFree sent me an email confirmation on the item I cancelled. And here comes the $#*!show of them not processing the refund, ignoring my emails, and the customer service at Herroom were atrocious too, because they just kept insisting that I have to contact BorderFree at all (while not even providing me their email address which took some serious googling to find). Then BorderFree had the cheek to attempt to charge my card with the original amount again! So they don't bother to reply, and they attempt to scam by double charging. Infuriating. Never again.

Tip for consumers:
Don't even bother buying from BorderFree.

Service
  • ZAFUL

6/5/17

I got to know about Zaful from youtube, by watching on their swimwear reviews. The videos were either hits or misses, but the prices are too irresistible not to order from them so I took it with a grain of salt while ordering. I did not regret at all!

I ordered twice from them, with a total of 4 bikinis and 2 sunglasses. Shipping was really fast for me. It was shipped out and reached me (Singapore) within the week for both orders.

Overall, all items were of great quality. The sunglasses are really very well made, with good heavyweight material. They actually look and feel expensive. The bikinis are overall well made, with good stitching and thick fabric. The only gripe I have is the sizing. The sizing chart is not very accurate, and only some have actual measurements, so it'll be great if they can have the actual measurements for every single piece of clothing for better estimation. I'm a UK10 and but instead an XL for their bikinis is perfect on me. So word of advice, size up!

In conclusion, Zaful is an affordable clothing website to shop at with extremely good quality accessories and swimwear.

Value
Shipping
Quality
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Charlie F. – ZAFUL Rep

Dear Charmaine,

We would like to thank you for your comment about Zaful. We always try our best to please our

Customers and offer the best service possible.

Thank you for your valued comment.

Zaful Customer Support

Charmaine Has Earned 3 Votes

Charmaine T.'s review of Borderfree earned 3 Very Helpful votes

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