THIS IS THE ABSOLUTE WORSE ONLINE RESAILER THERE IS! THEY HAVE NO SENSE OF URGENCY FOR PEOPLE TIME NOR MONEY. IF YOU CAN'T GET ORDERS SHIPPED OUT WITHIN 7 BUSINESSES DAYS YOU NEED TO COMPLETLY SHUT DOWN ALL ONLINE OPERATIONS. THESE ARE SUPPOSE TO BE LUXURIOUS ITEMS BUT THE CUSTOMER SERVICE IS ABSOLUTELY GARBAGE! I WOULD STRONGLY RECOMMEND STAYING FAR AWAY FROM THE AMBIGUOUS LIERS AND THEIVES! THE BASTARDS HAVE BEEN GIVING ME THE RUN AROUND FOR A MONTH REGARDING MY GIFT CARD. THE ICING ON THE CAKE IS WHEN THE BASTARD TOOK IT UPON THEMSELVES TO REVOKE MY ONLINE PURCHASHING PRIVILEGES AND WILL NOT PROVIDE ME WITH A REASON WHY. ILL NEVER OWNED ANOTHER COACH PURSE FOR AS LONG AS I LIVE.