Can't do anything with this $#*!ty isp. No need to write anymore see the below pic. I can't give a rate for this $#*!ty service. Actually, the Sri Lankan Government must do something. The case is all are fcking thieves in the Sri Lanka government. When I call 1212 no answer from slt main branch. Useless isp and service. Money eater. Worst packages systems. Fck sl government. Fck sl politicians. Fck all isp $#*!s.