Donna D.’s Reviews of PetMountain & more

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PetMountain

Pet Supply

“Changing companies”

4/5/23

Pet Mountain was a great company to buy my flea treatments for my 6 dogs and 14 cats back when I first started using them, but in the last year or so they've almost tripled their prices and most of the time I have to piece my orders together from what they have in stock, causing me to pay more than the bulk price for 18 doses. The last order I made on April 1st hasn't been shipped yet and it's already 5 days in.
Being on a fixed income, I can't afford to pay almost 3 times the normal price for my supplies.

Products used:
Flea drops

Service

Value

Shipping

Quality

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Thank you

Pet M. – PetMountain Rep Over a year old

Hi Donna,

Thank you for the feedback, your satisfaction is extremely important to us. We reviewed your recent order and have confirmed the price of $3.65 for the 3 count Sentry PurrScriptions Indoor Squeeze-On for Cats and Kittens is the same price that you paid last year in 2022. We do have more arriving next week in case you need more. Feel free to contact us anytime and we will be happy to look into purchase orders and their expected arrival date before you order. We checked on your recent order and confirmed it shipped on time the next business day Monday 4/3/23 at 10:52 am. Orders placed on the weekend won't ship until the following business day Monday-Friday. An email shipment confirmation was sent to your Gmail or you can check your order status online here https://www.petmountain.com/order for your convenience. Please check your inbox or spam folder for your USPS tracking number. If you need further assistance please contact us at 1-888-373-8686 and we will be happy to help!

Regards,
Customer Care
www.PetMountain.com