I emphasize with people who have suffered at the hands of MMT and i am too a Victim. After booking return train tickets and paying extra for "Zero Cancellation" MMT Still charged additional 150/- as Cancellation charges (paid Rs. 572 just for cancellation wherein IRCTC charges Rs. 65 for the same). Both refunds have still not been received and MMT Junior Executive keep asking for your bank statement and pretend that our 20–25 mail sent has not being received by them. DO NOT EVER USE MMT AT ALL AND ESPECIALLY FOR TRAIN TICKET BOOKINGS. YOU WILL AND UP LOSING ALL YOUR MONEY.
We regret any inconvenience caused. We're actively looking into your concerns regarding the additional cancellation charge and delayed refunds. Please share your bank statement on "Head-CS@go-mmt.com" for a thorough investigation. We apologize for any misunderstanding and appreciate your patience. Thanks