1. My payment was rejected numerous times and customer care couldn't offer an explanation.
2. My multiple emails and tracers to them are unanswered
3. Live chat agents are unhelpful and helpless, rigid and unfriendly, eg they refused to reinstate a promo code even though it's their fault the first transaction wasn't successful.
4. Like other reviewers, I will not use them again, and will gladly rate them zero or negative score.
In short, very frustrating, unproductive end unpleasant experience.