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I recently put a keekaroo high chair on myregistry.com for a baby shower. It was late at night, and I put the wrong finish and insert color on the registry. We were disappointed when I realized my mistake the next day and someone had already purchased it (though we were grateful for the gift, of course). The purchaser was someone through whom it would have been difficult to to get the order information changed. I started a chat with a representative on the Modern Nursery website and they were able to fix the finish and insert color just by looking up the purchaser's name. I was so grateful! The service was fast and I look forward to receiving the product in our desired finish and color :)
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keekaroo high chair
Cherry M.'s review of Modern Nursery earned 6 Very Helpful votes
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Thank you so much Cherry for taking the time to write a positive review! While we cannot claim to be a "big box" retailer, what we can claim is that we care about each and every one of our customers and we are actual humans working on the other end of your order, trying to always make sure things move smoothly and that you get what you want in the end. Our customer service team truly cares and we are thrilled that we were able to solve your problem without causing you any additional trouble. We hope your little one loves his or her high chair!