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Bought tickets through Fandango. I got to the movies late due to traffic. Theatre, Alamo in downtown Brooklyn, would not admit, because they said after 15 minutes, no admittance. Theater was willing to refund, but tickets were purchased through Fandango. I called and spoken to 2 representatives, including a supervisor and none were willing to refund 6 purchased tickets. They were very rude and unfriendly. Please do not buy tickets for movies or anything else through Fandango. Customer service is reprehensible and they steal your money.
Cheryl P.
Tip for consumers:
Horrible customer service.
Products used:
Movie tickets
Cheryl P.'s review of Fandango earned 4 Very Helpful votes
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