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Lighthouse B.

Contributor Level

Total Points
80

1 Review by Lighthouse

  • Shift4

4/18/24

The sweet rep who sold us the system, neglected to mention many of the important details in regards to cancelation, she may was have been unaware or lied about it.
In our conversation with billing she even said she thought we would get charged $25 but we were charged $450.
Not only is it an absolutely terrible product, but they scam you with a promise for $5,000 signing bonus and charge you $450 a month after cancellation.
I have the text threads with my rep, where I let her know we want to cancel but even still they charged us 1,000 to cancel.
WOULD NOT WISH THIS ON MY WORST ENEMY.

Tip for consumers:
Scammers

Products used:
Worst POS system of all time

Service
Value
Shipping
Returns
Quality
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Sean R. – Shift4 Rep

Hello — Thank you for taking the time to share your feedback with us! We’re sorry to hear that your experience with Shift4 hasn’t met your expectations. Please know that your feedback is vital to us, and we would like the opportunity to address your concerns and make things right. We encourage you to reach out to us at reviews@shift4.com with your contact information and issue details and we'll ensure it's escalated. Thank you for bringing these issues to our attention. We are committed to learning from our mistakes and enhancing our services to better serve our customers.

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