Cindy M.

Tip for consumers:
Buyer beware and take screenshots and save records.

Products used:
I returned their clothes!! This is a follow-up to a previous review and I do this to inform the public to ensure their safety. I have successfully received my full refund from my credit card company. Lillyskloset is a company that functions on deceit. They claim to use a size chart that appears to be universal, but their size chart is not TTS. This make shopping difficult because you are never guaranteed that the clothes will fit. It is for this reason that I won my dispute. An employee stated that their clothes are TTS FOR MOST and PayPal gave me my money back, but there was an issue on the return with another order because they sabotaged the return to keep my money. They don’t do returns because your money keeps their store open. If they refunded all their customers for their purchases, they may be closed. I was lucky that I screenshot the communication from the employee that their clothes are TTS “for most” and received a full refund. Their error in telling the truth allowed me to get my money back but I had to fight for it because they recalled the email upon learning of how I got the first refund. Please be careful in doing business with lillyskloset as they have proven not to be honest with their customers regarding their merchandise. Keep records and screenshot communications for your protection. It is unfortunate that some BOB aren’t ready so you be ready in case you have to fight for justice. I will never buy from them and I see why they weren’t accepted into the fashion industry. They just aren’t ready to me. You never know if what you buy will fit and if it doesn’t fit, you will be disappointed and screwed financially because their policies doesn’t have the consumer’s interest at heart. It’s about them and for them. I’m deeply disappointed in how they do business!!! Buyer beware and be careful!!!I