I am a loyal customer of this site and have shopped on it since 2007. The products and the service was good until my last order which placed on 30/8/2018. It shows in my order status that the order started to be shipped 15 days later order day instead of 1 one day like before. And I have waited until today 30/9/2018 and keep tracking my order status. I have checked many time on the website of the delivery party but the nothing updated about the package until 4/9/2018. And I sent them email for help on 24/9/2018 and they said they will help me to follow up. And 6 days already but no news, no updates, no notification and of course either my order. So disappointed.