I ordered 2 large framed prints and received them in cheesy plastic frames, not wood. These frames could be bought from a store that deals with low quality plastic frames. There are no picture hooks or screws sent so you are on your own with that. They give you some impossible pieces of metal that for large prints require a level & a professional to mount. Run away from this company & use a more professional reputable company who provide wood frames & easy to install hardware which should already be existing on your frames. Not so. I have 2 large prints now that can't be hung & my options are limited as the frames are cheap plastic. I contacted the company and will update this review when and if I hear from them.