DON'T WALK. RUN FROM eCOMFORT. SHADIEST COMPANY OUT THERE. EXPECT ANYTHING YOU BUY FROM THEM TO NOT WORK. THEIR WARRANTY DEPARTMENT IS BASICALLY A BUNCH OF A**HOLES WHO TAKE PLEASURE IN FIGURING OUT WAYS TO NOT HONOR THEIR PRODUCTS. PLEASE RESEARCH REVIEWS OF eCOMFORT AS YOU WILL SEE THE 1000'S OF PEOPLE WHO HAVE BEEN SCREWED.