Sam M's review from Google is spot on. - scammers! Don't fall for their fraudulent and illegal practices. Hopefully the NY AG will shut them down. I just hope my CC wasn't also compromised from their lack of professionalism and criminal practices.
This company is a joke. Their support is lame. First off, they don't manage their availability of items on their website. Order something on sale? They'll wait over a week with no email confirmation and two calls inquiring about the order before telling you that it is not available and there is no ETA on the product. Revisit the product page it says in-stock but at a much higher price.
Talk to support and they just provide excuses and blamed their IT department.
Their support didn't even TRY to find an alternative solution... you know... like suggesting another product in the same price range that might work or shipping when the product becomes available.
This company is incompetent and fraudulent with their sale pricing and in-stock claims. It is illegal for a box store to advertise sales on stock they don't have... Should be the same for this internet company, especially since they also have a showroom.
Thanks again to Sam who beat me to the punch in writing the exact same experience I had. Order # *******