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Chris H.

Contributor Level

Total Points
80

1 Review by Chris

  • Your Pool HQ

4/28/22
Verified purchase

I ordered replacement parts from Your Pool HQ for my DE filter on Saturday. Then I started reading reviews, and I got nervous because so many were negative. The very next business day (Monday) I received a fedex tracking number from Your Pool HQ for my order and on Thursday, I received my parts. They are exactly what I ordered and were packed well.

Products used:
DE Filter screens and air bleed assembly.

Service
Value
Shipping
Quality
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Shaun F. – Your Pool HQ Rep

I really appreciate your kind words. The past two years have certainly been a challenge with supply chain issues and employee shortages but finally we now feel we have a strong team in place that can provide the service that our customers deserve.

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