On December 15 I placed an order for two pairs of boots because it said online that The estimated shipping date would be on December 16. On December 30 I contacted customer support to check on my order. I was told that it was boxed and was ready to be shipped out it should be shipped out today on the 30th. I was told the delay was because of the holidays. It is now January 5 and I called customer support once again to check on my order. I was told again that my boots were packaged and ready to be shipped and all it needs is a shipping label. I was told that I should get an email today with a tracking number. If I don't get an email today I'll probably just cancel my order. Definitely will not be buying anything from Gall's again.