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DO NOT USE Via.com! Two weeks ago I tried to book ticket via this website and it took one hour processing the ticket only to finally said "no ticket is available".
My credit card was subsequently charged for the ticket I didn't get. When I asked to process the refund, I need to send multiple emails over the 2-weeks span to ask for refund. Today is the 16th day since I made the purchase, and my refund hasn't come.
This website makes money out of the false transaction. It cheats on customers. AVOID Via.com at all cost!
Chrissa D.'s review of Via.com earned 5 Very Helpful votes
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