Here's how the booking process unfolded: I initiated the process by submitting a flight request form on their website. Shortly after, an agent reached out to me with multiple options to consider. Remarkably, the price offered was approximately 30-40% lower compared to booking directly with the airline for the same one-way route I sought. Once I settled on the best option, the agent promptly made the booking, providing confirmation number along with the ticket number and seat assignment.