I bought a cellphone watch from this site that was AMAZING! It did more than it said it could in the review (txt, radio, internet, bluetooth mouse, etc.) Unfortunatly it was missing a piece. I contacted costomer survace and they took care of the problem after emailing back and forth for a few days. I also asked a bunch of questions about some sellphones about a year later, the responses were not very satisfactory... they started getting anoyed with my questions (I'm CRAZY PICKY about cellphones, I ask a lot of questions). So I rate the sit five star, costomer service two star, and products four star.