Christina V.

I was trying to help my son retrieve his driving record. The BMW website wasn't working. I found this website member report access. I typed in his name and they said they found information on his driving record when it came time to put in my credit card information it asked for one dollar mention nothing about additional fees. And then sent me an email saying they weren't able to retrieve anything and sent an attachment for a form to fill out and send to the BMW. So totally useless and a waste of time. But it gets better, two or three days later they then charge my account $24. Wait! What!For information they were unable to retrieve plus never told me I was gonna be charged almost 25 bucks. Ridiculous.