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Christine B.

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1 Review by Christine

One Kings Lane

  • One Kings Lane

“Poor customer service after wrong product shipped.”
11/23/18

This is my first and last time using One Kings Lane. As a interior designer I thought it might have interesting accessories but not worth the hassle of receiving incorrect product. The "customer service" took 15 minutes to answer the line then told me the finial was not returnable. They sent chrome finish instead of brass as pictured. Guess what- they no longer have that item on the same day I received it!

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OneKingsLane C. – One Kings Lane Rep

Hello Christine, We're sorry that you're disappointed with your order. Our Customer Care team would love to make this right - they can be reached at customerassistance@onekingslane.com attention Christina.

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