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If you get assigned a dependable technician you may have a better experience. Wasted two days waiting for a washer repair person that never made it during the window they said. Last day of waiting the person called over an hour after the repair window had passed with another excuse on why he was not there yet. Go with a neighbor's recommendation, not this organization. No customer support with being put on hold for prolonged periods and lack of understanding that a different technician is needed if they are canceling appointments. Overall, a waste of time.
Tip for consumers:
Poor customer support. Go local instead
Products used:
Service not product, never used because technician never came
Am thinking this site is really a hoax. You buy what you think is a more expensive item (Westport 1000 TC Egyptian cotton 6 piece sheet set valued at about $160 at Macy's) and they keep sending you the cheaper quality merchandise (Home collection 4 piece cotton/polyester blend sheet set). Wasting my time having to send the wrong item back again. All I want now is my money back. Don't waste your time like I did on this site.
Update:
Now I am sending back the item again to get a refund. Still waiting on the return label. So, I am going through going to UPS twice and am very frustrated. Do not purchase from these people please.
Christine S.'s review of TumbleDeal earned 3 Very Helpful votes
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Empty.
This company is scam! Refuses to finish repairs because the tech had me order the parts! Zero help!
Hi Christine. I want to apologize again for the error in sending you the wrong item twice. This was because of an internal issue that we have since identified and corrected. Please know that issues like this are very rare. With that said, we are more than happy to assist you with this. Please make sure to contact support@tumbledeal.com so we can take care of you. Thanks! And again, we apologize for any inconvenience.