Christophe F.

They are very unprofessional. The item I purchase was sizing way too small (ok, it happens), so I tried to return it. I had to message them 7 times, my first 3 messages were ignored, the supposed automated system doesn't work and never sends you instruction, they send you the wrong document. They do everything they can to prevent you from returning items and from reimbursing you. It's been 5 weeks of messaging them every other day, I just got my "return label"…which is actually an invoice.: facepalm:
If you don't know how to do business online, then don't.