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Auto policy holder for 13 years. Recently notified on the Progressive App that I need to finish enrollment in the Accident Response program by registering my phone number. This is a life saving feature that notifies EMT if you're in a bad accident. Pretty important! There is a glitch when you enter your phone number/security code so you CAN'T finish registering for it. I've made three calls over three weeks and NO ONE seems to be competent or willing to fix the issue!
Tip for consumers:
Don't trust Progressive Insurance!
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