Like many others on here, I had a good experience some years back and got a nice pair of shoes, then I later decided to order another pair. The order was placed in Nov 2021, the shoes never arrived and when I emailed them they stuffed me around back and forth giving excuses about not being able to get the leather product etc. This went on for months. By March 2022 I demanded a refund and have followed up multiple times since then and they keep giving excuses. It's now nearly July 2022 and still no refund. They are clearly now just a scam website taking people's money and not supplying any goods. Someone needs to take these people to court or report them to the proper authorities in Portugal (if that is even where they really are). Steer well clear of this scam.