I have ordered from this company a number of times because a family member likes their clothing and decorative items. The quality of the merchandise is ok but a bit over-priced. What is frustrating is the lack of customer service. Shipping is slow and they do not communicate information well. I ordered an item recently as a gift. When I ordered, there was no indication that the item was not in stock. When it did not arrive, I checked my account and saw it was back-ordered. It has been a month since I ordered and I have received no communications or answers to e-mails to customer service. I will try to call but that has not been convenient to me. I will avoid Country Store in the future if possible.