Purchased a pair of Coach shoes (not cheap) from this "company" and I use that term loosely! After having them on my feet for one day, the sole came apart from the shoe itself. Phone number doesn't work, they didn't reply to my emails so eventually got them on Twitter. They asked for pictures which I sent, then wanted more of the soles to make sure i hadn't done the damage myself (only had them a couple of days) and then when they were happy with the pictures after relentlessly requesting more pictures, they said they needed to contact the brand directly before I could return them. I cannot understand how that has anything to do with me! Obviously, that's their issue to take up with the brand, I purchased from All Sole, not Coach. Absolute joke of a company, AVOID! And before you (All Sole) send me your apologies and tell me to contact you via my account IT DOESN'T WORK, I'VE ALREADY TRIED THAT SEVERAL TIMES!