Ciara C.

Do not use this website. I purchased a holiday to Lake Como with flights and hotel "included". There was no flight information given once purchased so I redeemed the voucher assuming this would then allow me to select flights. I was then called by a travel agent who told me that the flights to Lake Como would get us to Italy at 11pm at which point the train to the hotel would not be running so we would have to pay €120 for a taxi. He then offered to switch the flights to more reasonable times but said this would cost an extra €79 per person on top of the already paid voucher price. I have contacted Wowcher several times about an refund and they have not responded. The customer service is appalling and the vouchers have several hidden costs which are unacceptable. Avoid at all costs.