Brought a mower from them and never got to use it because it wasn't able to turn from the start. Mowers direct basically said they aren't responsible because we put gas in it already. By the way it's a gas powered lawn mower that we would never know doesn't work without putting gas. Mower never cut one piece of grass, 0 hours on it but they aren't responsible for it. Turns out there was a crack in the transmission, "brand new mower that we were sold"