They keep sending the same notice that they want to resolve the problem but when you tell them what the problem is they send the same response time after time after time.
We regret that our service and the items did not meet your expectation.
Your case has been taken cared of by our support team.
Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
Thank you very much for your cooperation.
Kind regards,
Rosewholesale Customer Service
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Dear Cindy,
We regret that our service and the items did not meet your expectation.
Your case has been taken cared of by our support team.
Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
Thank you very much for your cooperation.
Kind regards,
Rosewholesale Customer Service