Cindy O.

We've done business with them in the past. We were happy with most of the products we received. But last week we ordered a $329 pair of boots. We have bought two pairs prior to this so we know the quality of the boot. The same picture is on the website of the boots that we bought years ago.
However the new boots we just received are of a much lower quality. They look like a cheap knock off copy.
We have called and spoken to multiple people. Terrible customer service! They do not return calls.
One person said the boots haven't changed so i sent them a picture of the old boots next to the new ones. The only response was well you can send them back! Baileys is the kind of store that makes shopping online miserable! The old bait and switch!