I ordered a custom sized jacket at an event back in April and was told it can take a couple of months to arrive. When I hadn't received it by August, I checked in and the communication I received from Luca was both professional and apologetic with regards to the delay. A short few weeks later, my jacket arrived. In the time between ordering it (late April) and receiving it (early September), I had gained some weight and was a bit worried the jacket might not fit well due to this. It not only fit, but looked amazing! I will definitely consider this company again in the future.