I'm surprised by some of these reviews so I would like to give my 2 cents. I ordered an item from Bambuzo and it arrived fast and without issues. I ordered a second item which I was expecting to arrive in the same speed as the first but on the 3rd day waiting I called customer service to ask whats up. I spoke with Monica (she's awesome!) and she was very informative and helpful and let me know that I should be getting tracking number later that day (which I did). I did get my item two days later in perfect condition.
Seems like a hit and miss with this website looking at other reviews but given my experience I would definitely recommend the site to others and I will be using it again.