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Clarissa C.

Contributor Level

Total Points
83

1 Review by Clarissa

  • JackRabbit

5/7/20

They sent men's shoes in a completely beat up box instead of the women's shoes I ordered. I was told to return the wrong order but that I'd have to reorder my shoes. By then, the shoes I wanted were $50 more expensive than when I had originally ordered them. I've been very polite in my emails, but customer service has completely ignored my request that they honor the price of the shoes I ordered in the first place. Haven't even responded to say "not possible". Terrible impression for a first (and last) time customer.

Tip for consumers:
Just don't.

Products used:
Ordered running shoes. Returned them as they sent the wrong order.

Service
Value
Shipping
Returns
Quality

Clarissa Has Earned 3 Votes

Clarissa C.'s review of JackRabbit earned 3 Very Helpful votes

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