Clea R.

In an ideal world one would pick up and play an instrument before laying out good money. But this is a Covid world and physical contact is a thing of the past so I had to put my trust in Murray.
In phone calls and emails he was most helpful. He made a recording so that I could hear the difference between the two boxes and make my decision.
It arrived, very well packed and I was delighted.
There is, however, a problem with two buttons - one won't sound on the pull and the other is silent on the push. Fortunately neither are frequently used notes - for me at any rate, I am an absolute novice. I called Murray to report the fault and he said he could fix it easily in minutes.
I'm sure he can. When able to, I intend to drive the 200 miles or so to meet Murray. Hopefully I'll be able to watch him do the fix. And I look forward to shaking his hand. I love my Lachenal. Thank you Murray.