Clifford h.

Two separate occasions first occasion I took my brakes and because they was making noise I was told by the service rep your brakes are good if you want to get rid of the noise we can put new pad on. No I trusted friend of mine said that my brakes was very loud so I got a second opinion had a groove in my role so I called the service manager Wendy sent her pictures she get back with me and said they charge and get new pads then again I said anything wrong with my pass is my rotors then she said whoever tell her you. You are telling you the rotate the rotors are not right and less you get new pads I got all of this on a text message if you don't believe me about my car Jim certified preowned the second occasion my check engine light came on so I took it in to get checked his new lady I have a business course somewhere I can retake her name so she said I going to check my vehicle out there in my not be covered I said I got bumper-to-bumper certified preowned warranty and should be covered under warranty so I don't hear back from her to for clock she's at my car was ready so I went to get my car get up to the counter she sent out $136 that I wasn't going to pay she said I wouldn't want to drive my car off a lot I think it's a law in Georgia I'm looking for it is like getting a haircut I don't know what you going to pay if 1% of these people read this and don't shop and Jim because customer service is everything