C M.

I bought an image using an advertised discount for $12. However, they charged me $180. I tried canceling the premium account online, but days later, it reverted back to a premium account. They won't let me cancel my account now saying they can't cancel it while my subscription is still active.

Stay away from this company. The only way around this appears to be canceling my credit card and getting another.

I like their marketing. I like the aesthetics and branding of their products, and I like the clean, minimalist packaging. I really like their overall light-hearted approach to selling their product. All around, it just sounds like a cool company and a cool product. So cool, in fact, that I was all set to love this company and it's products.

Unfortunately, after having ordered their trail razor and used it for a few days, nope, I most definitely don't like either the razor or the shave it gives. I thought, maybe, it could be me just getting used to them, but no, after a few more days of trying, well, I just don't like them.

The angle of the blades in relation to the handle seems very awkward (they're nearly parallel). I don't need five separate blades on a single razor taking up so much space that it's like shaving with a plank pressed against my face. The blade head (the plank) is so large that it doesn't fit the small indentations and irregularities on my face. For example, It's difficult to shave my upper lip because the dang thing is so big. Pushing it up under my nose results in slicing the bottom of my nose with the sixth blade (ouch!) that dangerously sticks out from the end of the razor head (this weird extra blade is supposedly for trimming sideburns, althought I can't figure out how that's even supposed to work.)

Sorry, Harry's. I appreciate the free trail, and the initial attraction was genuine. After to getting to know you, though, I realize we're just not cut out for each other (pun intended).