C M.

I used this awful place to fix my camera. What a mistake, they were rude and gave bad service. Watch out as they "act" really polite and pretend to be nice. Then they get your camera. Once there's a problem, the devilish service and attitude comes out.

1. I paid to repair the problem of a lens and they did fix that but now my camera does not focus correctly. I expected it to be corrected and I didn't even ask for it to be free, although they do advertise the free repair guarantee on their site I will add. THEY REFUSED EVERYTHING AND COULDN'T CARE LESS AFTER I PAID AND HAD A PROBLEM WITH THE WORK!

Now I told them I wanted my money back. THEY SAID NO WAY SINCE I HAD MY CAMERA FOR A WEEK. I didn't realize they messed up the focusing on the camera until I later put the pictures into my laptop. I said fine, if you won't honor the free repair promise then at least fix it right. THEY REFUSED SUGGESTING THST SINCE I DIDN'T NOTICE THE PROBLEM IN THE FIRST WEEK THAT EITHER I DROPPED IT OR SOMEHOW BROKE IT. I did not do either, I had babies the camera since I got it back.

I now have the camera at another shop who showed me the work United Camera did. Screws missing and screw heads stripped throughout the camera. They told me that the lens that was install had a part removed and replaced (the lens sensor I think they said). They told me that once you do that it sometimes messes up the focusing and the lens needs to replaced again.

I'll have my camera back this week from real shop. United is the worst and they refused to do the repair free once they messed up my camera. They wouldn't even fix it saying that it was a different problem.

I asked to talk to a technician who actually might know something but that was denied. They said to pay to fix the ficus or don't, my choice.

Do not use united camera repair company. Any company that offers a fix right it free and then refuses it is a rip off. AGAIN I WARN, DO NOT USE UNITED CAMERA.

And return phone calls when you say you will. I'm still waiting for a manager. In the meantime I'm having it repaired elsewhere. The money paid to united camera was MONEY IN THE TRASH!