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So after placing my order I contacted Redbubble with a question about the printing on the t shirt which was ignored. Later I found out through other online reviews that they do not screen print instead they use iron on printing which is cheap and ugly. I was given a tracking number from a shipping company called Landmark international (also seems to have terrible reviews online). The tracking history shows that a delivery attempt was made but "no safe drop off point." I have a perfectly fine mailbox and was home at the supposed time of delivery. The item was apparently returned to sender and tracking history hasn't moved since. The timeline with the tracking number shows the item was returned within 4 hours of my delivery attempt to a town over 6 hours away, even by air this is not possible as there are no direct flights between the cities. I waited weeks, no response to my question, no activity with the tracking number. I wrote to Redbubble again, as well as the shipping company explaining all of these problems only to be ignored. Their site says all inquiries will be answered within 24 hours, maybe they only answer if they haven't stolen your money yet. I have never complained about a company's services online before but think you all deserve to know about these theives
* Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Colin R.'s review of Redbubble earned 2 Very Helpful votes
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No real support for artists as account was closed without a detailed explanation. My designs are...
Hi There Colin,
Thank you for providing your feedback.
We're very sorry to hear you had a less than stellar experience with us. For most of our apparel we use direct to garment printing, not iron-on application. This method involves pre-treating garments with natural solutions and ink is then printed right on the t-shirt. The direct to garment method ensures that your favorite designs look and feel brand new on your t-shirt for years to come.
Our apologies again for the shipping troubles. It looks like one of our Customer Experience Reps was able to process a full refund to the original method of payment. For more information about refunds, please have a look at the link below:
http://rdbl.co/1VFCZ3N
If you have additional questions or comments, please don't hesitate to get back in touch.
Cheer,
Redbubble