I am a vendor and was having a recurring problem with logging onto my account. I was frustrated and when I contacted WeddingWire, Alysse problem solved it for me quickly! I sent her a screenshot of what I was seeing on my computer and she knew right away what I needed to change. We exchanged a few emails and each time her response to me came quickly. Alyssas help was the best, and I wouldnt hesitate to contact WeddingWire in the future if I needed any direction. Thanks Alysse!