Collin S.’s Reviews of SupplyHouse & more

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Home Appliances

8/16/23

After purchasing over 3000 dollars worth of supplies. They wont ship my order, because they authorized the entire order on a credit card, and the bank is declining second charges for the same order. They dont use the authorized money for the order. They also cant get the sales tax rate correct for my business. This company is more of a headache to deal with than the savings are worth.

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Danielle D. – SupplyHouse Rep 8/18/23

Hello,

Thank you for reaching out with this review and providing this valuable feedback as we look to improve our billing processes for the future. We're truly sorry for the frustrating experience you've encountered.

Your feedback is essential to us and we're committed to resolving these matters for the future and ensuring a smoother experience. Thank you again and we deeply apologize for the inconvenience this has caused you.

If we can try to assist with anything further with your order, please don't hesitate to reach out to our customer service team at 1-888-757-4774 or here: https://www.supplyhouse.com/sh/control/contactUs

Thank you,
Danielle D.
Supplyhouse.com Team