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Our patient's are unable to book appointments. We have called multiple times over the last few months and the problem is still not resolved. We have asked to speak to supervisors and have been ignored. They continue to take our money but not provide the service for which we are paying for. We have lost revenue as a result. We have run a report to see of what Zocdoc is telling us is true and it is not.
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We follow up on all requests we receive, so we are sorry to hear of the trouble you are experiencing with making contact regarding patients' inability to book appointments with you. We'd like to take the time to look into the matter further and make sure Zocdoc is working as intended. Please give us a call at (866) 962-3621 so that we can assist you further. - The Zocdoc Service Team