connie K.

GALLEN...DO NOT DEAL WITH THIS COMPANY...HORRID. It took over 1 1/2 months to received the bra, then I notified them that it was way to small, size 2X (ordered one size bigger than chart) I wrote them via email wanting a return label. They stated that they received my email and would contact me within 24 hrs. It took 6 days and me sending 4 emails before they responded and said return it and as soon as they received it then a refund would be done. I got it ready to mail back with the address from their return label which was east los angeles, CA. The day I was taking it to the PO I received an email from them saying I had to return it to China. Took it to the PO this morning and it would cost approx.$ 19.00 to return it PLUS I had to fill out custom papers. The bra was $24.99 I told Gallen that and they said that if I didn't send it to China I would not get a refund. CC said it came from Caifornia and the return address on the bra said California but they want the return to go to CHINA, so don't bother with them. I called me CC company and got my money refunded.