The picture quality was awful, customer service is useless and no one has a manager. Not to mention the phones do not work properly. So they are not always looking for ways to make things better. I didn't even mind reordering my item in a larger size however that was not an option and not one person or department could assist with this. The website does not allow this change to be made or any changes. I spent too many hours I will never get back with no resolution. DO NOT USE THIS SITE.