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I'm giving five stars for my experience with FabFitFun so far. I received my Spring Box which contained a damaged S'well water bottle. I commented on one of the company's Facebook posts, to which the company requested that I send them a direct message. After I messaged them, they quickly let me know that they'd be sending me a replacement water bottle in about two weeks. I haven't received the replacement yet, but I'm very satisfied with how quickly the company responded and took action.
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My interaction with FFF Customer Service was way above My expectations! They were very prompt...
Hi Constance! We are so happy to hear you've been fully assisted! Thank you for taking the time to review and we can't wait for you to receive your new water bottle! Xo